Job Description

Job Title: IT Executive / IT Support Engineer

Location: Changodar, Ahmedabad

Experience Required: Minimum 1 year

Industry: Pharmaceutical Manufacturing

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Job Summary:

We are seeking a dedicated and proactive IT Executive to support daily IT operations in our pharmaceutical manufacturing environment. The candidate will be responsible for handling basic IT administration tasks, coordinating with external vendors, and ensuring smooth functioning of IT systems to support business operations.

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Key Responsibilities:

IT Administration & Support

Create, configure, and manage employee email IDs and user accounts. Provide first-level IT support for hardware, software, networking, and system-related issues. Troubleshoot common issues with PCs, printers, scanners, and other office equipment. Install, configure, and update operating systems, software, and antivirus tools.
Vendor Coordination

Communicate and coordinate with outsourced IT vendors for maintenance, troubleshooting, and new IT solution implementation. Follow up with service providers for timely resolution of issues. Evaluate vendor proposals and provide recommendations for improvements.
Network & System Support

Monitor LAN, Wi-Fi, and internet connectivity and escalate issues when needed. Support maintenance of servers, CCTV, biometric systems, and ERP (if applicable). Ensure proper backup and storage systems are functional.
Compliance & Documentation

Maintain IT asset records (laptops, desktops, network devices, licenses, etc.). Assist in ensuring IT practices comply with pharma industry regulations (e.g., data integrity, backup protocols, access control). Maintain documentation of IT activities, user requests, and resolutions.
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Required Skills & Qualifications:

Bachelor's degree in IT, Computer Science, or related field. Minimum 1 year of experience in IT support or system administration. Basic understanding of networking concepts (LAN, WAN, routers, switches). Knowledge of Microsoft 365 / Google Workspace for email management. Ability to troubleshoot hardware & software issues. Good communication and coordination skills to handle vendors and internal users. Experience in a pharmaceutical or manufacturing environment is an advantage.
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Preferred Qualifications:

Understanding of IT compliance requirements in pharma (data integrity, security, backups). Familiarity with ERP systems, CCTV, and biometric systems. Ability to work independently and manage multiple tasks.
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Salary: As per industry standards

Employment Type: Full Time

Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?20,000.00 per month