Job Description

Key ResponsibilitiesIT Infrastructure & Support

Maintain and troubleshoot desktops, laptops, printers, scanners, and other IT assets. Provide day-to-day technical support to employees (hardware, software, email, internet). Install, configure, and upgrade operating systems, applications, and antivirus solutions.

Network & System Management

Manage LAN, WAN, Wi-Fi, and VPN connectivity. Monitor network performance and resolve connectivity issues. Coordinate with ISPs and vendors for network and system-related services.

Server, Data & Security

Assist in server management, backups, and data recovery processes. Ensure data security, access controls, and compliance with IT policies. Monitor and implement cybersecurity best practices.

ERP / Business Applications

Provide user support for ERP systems (SAP / Oracle / Tally / any internal ERP). Coordinate with ERP vendors for issue resolution and system enhancements. Support IT requirements for production, stores, finance, HR, and other departments.

Asset & Vendor Management

Maintain IT asset inventory and documentation. Coordinate with hardware/software vendors for procurement, AMC, and repairs. Ensure timely renewal of licenses and subscriptions.

Documentation & Reporting

Maintain IT SOPs, policies, and user manuals. Prepare regular IT status reports and downtime analysis.

Required Skills & Competencies

Strong knowledge of Windows OS, MS Office, and basic Linux (preferred). Understanding of networking concepts (TCP/IP, routers, switches, firewalls). Basic knowledge of servers, backups, and cybersecurity. Experience in ERP/user application support. Good problem-solving and communication skills. Ability to work independently in a manufacturing/plant environment.

Qualifications

Bachelor's degree in IT / Computer Science / Electronics / MCA or equivalent. Relevant IT certifications (preferred): CCNA, MCSE, CompTIA, etc.

Experience

1-5 years of experience as an IT Executive / IT Support in a corporate or manufacturing setup. Experience in plant IT support will be an added advantage
Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?25,000.00 per month

Education:

Bachelor's (Required)
Experience:

IT support: 1 year (Required)
Location:

Gandhidham, Gujarat (Kachchh District) (Required)
Work Location: In person