Install, configure, and maintain hardware, software, servers, and network systems.
Provide technical support for PMS (Property Management System), POS, telephone systems, internet connectivity, keycard systems, and IPTV.
Ensure hotel applications and network are operational and secure.
Maintain backups, disaster recovery plans, and IT documentation.
Troubleshoot system and network issues for all departments including front office, housekeeping, F&B, and engineering.
Liaise with software and hardware vendors for service and maintenance.
Monitor and maintain user access rights, security protocols, and antivirus systems.
Assist in IT-related training for hotel staff.
Ensure compliance with data protection, GDPR, and cybersecurity standards.
Participate in IT audits and implement recommendations.
Maintain inventory of IT assets and manage lifecycle replacements
Job Type: Full-time
Shift:
Day shift
Experience:
IT support: 1 year (Required)
Work Location: In person
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