Job Description

Job Title: IT Executive

Location: Delhi (Patparganj Industrial Area)

Department: IT Department

Reports To: IT Manager / Head of IT

Job Summary:

The IT Executive is responsible for overseeing and maintaining all technology-related systems within the organization. This includes managing IT infrastructure, ensuring data security, providing technical support, and collaborating with other departments to optimize technology solutions for business processes. The ideal candidate will have a strong foundation in information technology, excellent problem-solving skills, and the ability to communicate effectively with both technical and non-technical staff.

Key Responsibilities:

System Administration & Maintenance

Oversee daily IT operations, including servers, networks, hardware, and software. Ensure reliable, secure, and efficient IT infrastructure by implementing and maintaining best practices. Monitor system performance and resolve any technical issues promptly.

Technical Support

Provide timely support to end-users, troubleshooting and resolving IT-related issues. Coordinate with external vendors for hardware/software maintenance and troubleshooting when needed. Document support activities, issue resolutions, and create a knowledge base for recurring issues.

Network & Data Security

Implement, manage, and regularly update security protocols and policies to protect company data. Monitor network security and take proactive measures to safeguard the company's digital assets. Conduct regular system audits and vulnerability assessments.

Project Management & Implementation

Assist in planning and implementing new technology solutions in collaboration with the IT Manager. Participate in IT projects by managing timelines, coordinating resources, and ensuring successful execution. Evaluate and recommend new technology solutions that align with business objectives.

Data Management & Reporting

Ensure accurate data storage, backups, and recovery processes are in place. Generate reports and analytics for business insights and assist in decision-making. Maintain documentation on system configurations, changes, and upgrades.

Asset Management & MIS Preparation

Maintain and update records of IT assets, including hardware and software inventory. Implement tracking systems to monitor asset utilization and maintenance schedules. Prepare Management Information System (MIS) reports for the IT department, summarizing key performance metrics and ongoing projects.

Compliance & Best Practices

Ensure compliance with industry regulations, company policies, and IT standards. Stay updated with current technology trends, security threats, and best practices to maintain an advanced and secure IT environment. Train and guide employees on safe and efficient technology usage.

Qualifications and Skills:

Bachelor's degree in Information Technology, Computer Science, or a related field. Minimum of 2-3 years of experience in IT support or related roles. Proficiency in operating systems (Windows, MacOS, Linux) and office productivity software. Strong knowledge of network infrastructure, including LAN/WAN, routers, and firewalls. Experience in troubleshooting hardware and software issues. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Excellent problem-solving skills and attention to detail. Relevant certifications (e.g., CompTIA A+, CCNA, ITIL) are a plus.

Working Conditions:

Full-time position with standard office hours. Occasional on-call support may be required. May involve lifting and transporting IT equipment.
Job Types: Full-time, Permanent

Pay: ?20,000.00 - ?26,000.00 per month

Benefits:

Paid sick time Provident Fund
Work Location: In person

Application Deadline: 21/08/2025