o Oversee the implementation, configuration, and maintenance of the Alankar system.
o Ensure system integration and data consistency across different modules of the Alankar system (purchasing, inventory, finance, etc.).
o Troubleshoot and resolve any Alankar-related issues, ensuring minimal disruption to daily business operations.
o Train staff on Alankar system functionality and continuously look for process improvements within the system.
2. Hardware and Network Management:
o Manage and maintain company hardware infrastructure including computers, servers, printers, and other IT equipment.
o Administer and troubleshoot local area networks (LAN), wide area networks (WAN), and wireless networks, ensuring robust connectivity across all departments.
o Implement and maintain security protocols to safeguard company data, prevent unauthorized access, and ensure compliance with industry regulations.
o Oversee software installations, updates, and patches to keep systems up-to-date and secure.
3. Technical Support and Troubleshooting:
o Provide technical support to staff for hardware, software, and networking issues, ensuring rapid resolution.
o Perform regular system backups and data recovery to ensure business continuity.
o Monitor system performance and provide recommendations for upgrades or improvements to optimize operations.
4. System Integration & Continuous Improvement:
o Collaborate with other departments to ensure IT solutions align with business needs and contribute to overall operational efficiency.
o Identify opportunities for system enhancements and process automation to improve business functions.
o Stay updated with the latest technology trends and recommend suitable innovations to optimize business operations.
5. Compliance & Documentation:
o Ensure IT operations and practices comply with AS9120 standards and industry regulations.
o Maintain detailed documentation for IT systems, network configurations, and software inventories.
o Assist in internal and external audits related to IT systems and infrastructure.
Experience:
Minimum 5-7 years of experience in IT support, ERP management, and network administration.
Proven expertise in managing ERP systems, troubleshooting IT hardware, and network administration.
Experience with Business Application.
Education:
Bachelor's degree in Information Technology, Computer Science, or a related field.
Relevant certifications in ERP systems (SAP, Oracle, etc.), networking (CCNA, CompTIA Network+), or IT security (CISSP, CEH) are preferred.
Skills Required:
Business Application Design and development, hardware and network management, system administration, software installation, network security, data backups, cybersecurity, data protection, problem-solving skills, communication skills, Multi-tasking, ISO-27001
Key Performance Indicators (KPIs):
System Uptime, Incident Response Time, ERP Performance, User Satisfaction, Compliance Adherence, Cost Optimization
Job Types: Full-time, Part-time, Permanent
Pay: ₹34,900.00 - ₹45,000.00 per month
Benefits:
Health insurance
Provident Fund
Work Location: In person
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