Bachelor's Degree in IT, Computer Science, or a related field (with 80% or above marks)
Experience:
1-2 years in IT support or system/network administration
Preferred Age:
22 to 28 years
Gender:
Male preferred (due to occasional late-hour IT support)
Key Responsibilities:
Technical Support: Provide daily IT support for hardware, software, and networking issues within the office environment.
System Maintenance: Install, configure, and maintain computers, printers, routers, and other office equipment.
Network Management: Monitor and manage internet connectivity, VPNs, and local network infrastructure.
Troubleshooting: Resolve system errors, connectivity problems, and ensure data backup protocols are followed.
IT Asset Management: Maintain inventory and tracking of IT hardware and software licenses.
Security: Ensure antivirus, firewall, and other security measures are updated and enforced.
Requirements:
Bachelor's degree with 80% or above in a relevant field (IT/Computer Science/Engineering)
Strong knowledge of Windows OS, basic Linux, and Microsoft Office Suite
Hands-on experience with network setup, printer configuration, and routine troubleshooting
Familiarity with remote support tools such as AnyDesk or TeamViewer
Basic knowledge of CCTV setup, biometric systems, and POS machine connectivity is a plus
Good communication and documentation skills
Ability to work independently and handle urgent IT issues calmly and efficiently