JOB DESCRIPTION
Provide technical support for hardware, software, network, and system issues.
Install, configure, and maintain computer systems, servers, and applications.
Manage user accounts, access controls, and IT documentation.
Monitor system performance and ensure IT infrastructure uptime.
Troubleshoot network connectivity issues (LAN, WAN, Wi-Fi, VPN).
Maintain and update antivirus, security patches, and system backups.
Coordinate with vendors for hardware, software, and service procurement.
Assist in implementing IT policies, security measures, and best practices.
Support office productivity tools (Microsoft 365, email clients, collaboration tools).
Maintain inventory of IT assets and equipment.
Provide training or guidance to staff on IT tools and systems.
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