Developing and implementing the organization's IT strategy Overseeing the development and maintenance of IT systems and infrastructure Coordinating with other departments to ensure that their IT needs are met Managing relationships with IT vendors and service providers Configure, install, and maintain IT systems, hardware (laptops, workstations, printers, scanners), software applications, and network infrastructure (LANs, WANs, VPNs). Monitor system performance, troubleshoot network connectivity issues, and ensure all workstations are equipped to handle the daily workload of graphic designers. Manage software and hardware procurement and coordinate with external vendors for specialized IT services or repairs. Provide prompt technical support to all staff for hardware, software, and network-related issues. Ensure proper installation, configuration, and troubleshooting of graphic design software, primarily the
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