Job Description

Required skills and qualifications

BA Bachelor's degree in Information Technology, Computer Science, or a related field. 3-5 years of demonstrable experience as an IT specialist or in technical support, system analysis, network administration, or a related role. Proficiency in operating systems (Windows, Linux, macOS) and network technologies. Knowledge of network administration protocols, firewalls, and IT security best practices. Strong troubleshooting and problem-solving skills for hardware and software issues. Familiarity with cloud computing platforms (AWS, Microsoft Azure, Google Cloud). Understanding of cybersecurity principles and data protection practices. Excellent interpersonal and communication skills to interact with technical and non-technical stakeholders and assist users with varying technical proficiency. Ability to work independently or as part of a team to manage IT projects. Attention to detail and organisational skills to handle multiple tasks efficiently. Familiarity with IT help desk systems and ticketing tools.

Preferred skills and qualifications

Relevant professional certifications, like CompTIA A+, Network+, Cisco Certified Network Associate (CCNA), or Microsoft Certified IT Professional (MCITP). Hands-on experience with virtualisation technologies like VMware or Hyper-V. Basic scripting knowledge (Python, PowerShell) for automation. Knowledge of ITIL frameworks for IT service management. Experience with technological database management systems (SQL, Oracle). Experience with mobile device management (MDM) systems. Proficiency in remote monitoring and management (RMM) tools. Familiarity with cybersecurity frameworks like NIST or ISO 27001. Working knowledge of enterprise software and IT systems integration.
Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

Health insurance Work from home
Work Location: In person