Job Description

Job Title: IT ERP Executive

Department

: Information Technology

Location

: Kolkata

Reports To

: IT Manager

Experience

: 5-9 years

Employment Type

: Full-Time

Job Summary:

The IT ERP Executive is responsible for supporting the implementation, maintenance, and enhancement of the company's ERP system. The role involves working closely with various departments to ensure the ERP system effectively supports business processes, troubleshooting issues, and ensuring data accuracy and user training.

Key Responsibilities:

Provide daily support and maintenance for the ERP system (e.g., SAP, Oracle, Microsoft Dynamics, NetSuite, etc.). Coordinate with internal departments (Finance, HR, Sales, Inventory, Production, etc.) to understand business processes and translate them into ERP functionalities. Assist in ERP implementations, upgrades, and module deployments. Troubleshoot ERP-related issues and coordinate with vendors or developers for resolution. Maintain ERP data integrity by performing regular data validations and backups. Manage user access, roles, and permissions within the ERP system. Train end users and create user manuals or SOPs for ERP functions. Monitor system performance and recommend improvements or optimizations. Assist with integration between ERP and other software systems or tools. Generate custom reports as per management requirements using ERP tools or SQL queries.

Key Skills and Competencies:

Strong understanding of ERP systems and business processes. Hands-on experience with at least one major ERP platform. Good knowledge of SQL and reporting tools. Analytical thinking and problem-solving skills. Strong communication and documentation abilities. Ability to work independently and manage priorities. Familiarity with data migration, system integration, and process automation is a plus.

Qualifications:

Bachelor's degree in Computer Science, Information Technology, or related field. Minimum 5 years of experience in ERP system support or administration. Certifications in ERP platforms (SAP, Oracle, Microsoft Dynamics) are advantageous.
Job Type: Full-time

Pay: ?24,000.00 - ?26,000.00 per month

Benefits:

Health insurance Provident Fund
Shift:

Fixed shift
Work Days:

Monday to Friday Weekend availability
Work Location: In person