Job Description

Job Responsibilities:-

Hardware Management:

Installing, configuring, and maintaining physical components like computers, laptops, printers, and networks.

Software Management:

Installing, configuring, and updating software applications and operating systems.

Technical Support:

Providing assistance to users by troubleshooting and resolving hardware, software, and network issues.

System Monitoring & Maintenance:

Monitoring network performance, ensuring system security, and conducting regular system updates and optimizations.

Inventory Management:

Keeping track of hardware assets and managing IT infrastructure upgrades.

User Training:

Training staff on how to use newly installed hardware and software systems effectively.
Common Job Titles

IT System Administrator (Hardware/Software):

Responsible for the overall management and efficiency of a company's computer systems.

IT Engineer:

Designs, installs, and maintains computer hardware, software, and networking systems.

Desktop Support Engineer:

Focuses on supporting end-users by resolving technical issues with their computers and related hardware and software.

IT Coordinator:

Assists in administrative tasks and helps maintain computer networks and systems.

IT Specialist:

May handle a broader range of IT tasks, including technical support for hardware, software, and website platforms.
Required Skills Strong computer literacy, Effective communication skills, Analytical and problem-solving abilities, Knowledge of computer hardware and software, and Proficiency in operating systems and applications.

Required skills and qualifications:

BA Bachelor's degree in Information Technology, Computer Science, or a related field. 2-4 years of demonstrable experience as an IT specialist or in technical support, system analysis, network administration, or a related role. Proficiency in operating systems (Windows, Linux, macOS) and network technologies. Knowledge of network administration protocols, firewalls, and IT security best practices. Strong troubleshooting and problem-solving skills for hardware and software issues. Familiarity with cloud computing platforms (AWS, Microsoft Azure, Google Cloud). Understanding of cybersecurity principles and data protection practices. Excellent interpersonal and communication skills to interact with technical and non-technical stakeholders and assist users with varying technical proficiency. Ability to work independently or as part of a team to manage IT projects. Attention to detail and organisational skills to handle multiple tasks efficiently. Familiarity with IT help desk systems and ticketing tools.
Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

Leave encashment * Provident Fund