Job Description

Maintaining and administering digital applications

Providing technical support on a daily basis

Conduct both preventive and proactive maintenance on applications

Ensuring the digital applications runs smoothly

Monitoring and maintaining digital applications for the hospital systems

Installing, configuring and maintaining software

Solving technical problems

Managing area-specific technology resources

Facilitating area alignment with institutional strategic initiatives and IT policy

Install and configure computer hardware operating systems and applications

Talk hospital clinical staff or employees through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues

Troubleshoot system and network problems, diagnosing and solving hardware or software faults

Provide support, including procedural documentation and relevant reports

Follow diagrams and written instructions to repair a fault or set up a system

Support the roll-out of new applications

Set up new users' accounts and profiles and deal with password issues

Respond within agreed time limits to call-outs

Work continuously on a task until completion (or referral to third parties, if appropriate)

Prioritise and manage many open cases at one time

Keep computer systems running smoothly and ensure users get the maximum benefit from them

Rapidly establish a good working relationship with customers and other professionals, such as software developers of vendors to maintain the application in working condition

Test and evaluate new technology

Conduct electrical safety checks on ICT equipment.

Job Types: Full-time, Permanent

Pay: ₹8,086.00 - ₹25,000.00 per month

Benefits:

Health insurance Provident Fund
Schedule:

Rotational shift
Work Location: In person