AppsTech Solution is a System Integrator & leading IT infrastructure services provider in India, with a focus on providing IT services to the customer. Our services include Turnkey Projects Structured cabling solution Networking & Security Solutions, Server & Backup Solutions, Dedicated IT resources (FMS) to manage customer IT Infra and IT users.
Website:
www.appstech.in
Experience:
Fresher
Location:
Ahmedabad, Gujarat
Company website & Email ID
: www.appstech.in, careers@appstech.in
Role Description:
We are seeking an experienced IT Support Engineer Intern
Responsibilities:
End-User system Support:
Troubleshoot and resolve desktop and laptop operating system issues. Provide support for standard software applications.
Isolate and diagnose system issues, and report hardware problems to respective vendors.
Install, reinstall, and configure systems, printers, and scanners.
Configure desktops and laptops according to customer standardization policies.
Install, reinstall, and configure client software/applications within scope. Install, troubleshoot, and configure email clients. Resolve email client-related issues.
Troubleshoot printer and scanner-related issues. Address issues related to standard office software (e.g., MS Office Word, Excel, PowerPoint).
Install antivirus software and ensure virus definitions are updated automatically. Apply approved patches to desktops and laptops.
Configure appropriate access rights and permissions for printers. Set up wireless access on endpoints.
Network Support:
Provide support for local area network (LAN), wired/wireless issues.
Assist in the configuration and troubleshooting of network connectivity.
Ensure network security protocols are followed.
Collaborate with network administrators to resolve complex network issues.
Requirements and Skills:
Technical Proficiency: Strong understanding of operating systems, standard software applications, and network configurations.
Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
Communication: Excellent verbal and written communication skills to assist end-users effectively.
Customer Service: Strong focus on providing high-quality support to users
Job Type: Internship
Pay: 0- 5000 Rs per month(depends on the interview)