Job Description

Core duties

Technical support:

Provide technical assistance and training to employees, and act as the main point of contact for user support.

System maintenance:

Install, configure, and maintain computer systems, networks, and software.

Performance and troubleshooting:

Monitor system and network performance, troubleshoot errors, and perform data restoration and repairs.

Security and compliance:

Ensure compliance with IT policies, security protocols, and industry standards by managing firewalls, anti-virus solutions, and user permissions.

Upgrades and licensing:

Maintain software licenses and manage hardware and software upgrades.
Project and planning

IT projects:

Manage or participate in IT-related projects, such as new system rollouts.

Planning and purchasing:

Assist with planning future IT needs, including researching and purchasing new hardware or software and negotiating with vendors.

Documentation:

Maintain records of software licenses, warranties, and hardware/software inventories.
Additional responsibilities

Training:

Train employees on the proper use of technology and new systems.

Advising:

Provide advice on the most appropriate IT choices for the organization.

Collaboration:

Work with other team members and departments to maintain functionality and standards.
Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

Provident Fund
Work Location: In person