will assist the IT department in managing, maintaining, and supporting the organization's technology infrastructure. This entry-level role is designed to provide hands-on training and experience in IT coordination, system support, and user assistance. The trainee will work closely with the IT team to ensure smooth day-to-day operations and learn how to coordinate IT activities efficiently.
Key Responsibilities:
Assist in maintaining and troubleshooting computer systems, networks, and printers.
Support the installation and configuration of hardware and software.
Help monitor and respond to IT support tickets and user issues.
Coordinate with vendors for IT equipment procurement, maintenance, and service.
Assist in maintaining IT inventory and documentation.
Participate in system updates, data backups, and security checks.
Support end-users with basic technical assistance and training when required.
Learn and adhere to IT policies, data protection, and cybersecurity best practices.
Collaborate with other departments to identify and resolve IT-related challenges.
Perform other tasks as assigned by the IT Manager or Senior IT staff.
Required Qualifications:
Bachelor's degree or diploma in Computer Science, Information Technology, or related field.
Basic understanding of computer systems, networks, and operating systems.
Familiarity with Microsoft Office 365, Windows OS, and networking concepts.
Good problem-solving, communication, and teamwork skills.
Eagerness to learn and adapt to new technologies and procedures.
Preferred Skills (Added Advantage):
Basic knowledge of LAN/WAN troubleshooting.
Understanding of IT ticketing systems or helpdesk tools.
Awareness of data security and backup procedures.
Knowledge of hardware maintenance and software installation.
Training & Development:
On-the-job training in IT support and coordination.
Exposure to real-time IT operations, project management, and system administration.
Opportunity to transition into a full-time IT Coordinator role based on performance.
Job Types: Full-time, Fresher, Internship
Contract length: 6 months
Pay: From ?5,000.00 per month
Work Location: In person
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