Job Description

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor\xe2\x80\x99s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow\'s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

• Identify optimal, cost effective use of the resources.

Operational

• To provide prompt support all associates and guests in hotel.
• Do the routine system set-ups as may be required by software and/or programs.
• To assist authorized users in relation to operation of the hotel\xe2\x80\x99s I.S. system hardware, various modules and supporting personal computers.
• To coordinate the investigation and timely handling of any software fault reports or enhancement requests.

Business plan /Analysis

• To develop sound relationships with IT and maintenance/ Service providers.

Team Management

• To maintain a good rapport and working relationship with staff in all departments.

General Duty

• To report for duty punctually wearing the correct uniform and nametag at all times.
• To maintain a high standard of personal appearance and hygiene at all times.
• To maintain a good working environment and atmosphere within department and with all departments.
• To have a complete understanding of the Personnel Section in the Operations Manual and Policies & Procedures.
• Does not disclose any financial information nor any other confidential information of the Hotels.
• Respects the hotel\'s commitments to the "Environment Charter" (energy saving, recycling and sorting waste etc).
• To handle guest and employee inquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.
• To set up emergency procedures to continue the operation of the hotel in the event of system failure.

Accor