Job Description

The IT Business Intermediate Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.


Citi Market Operations Technology Team is seeking a Technology Business Analyst to work in Operations and Regulatory Technology area to support existing projects and contribute to a wide array of new projects ranging from designing new functionalities on back-office application, processing systems, risk management systems and interfacing with multiple business applications.

Job Background/context:

Markets Operations Technology function within Citi's Global Tech teams is responsible for designing, developing, and supporting both client facing and internal applications for Operations Technology. The applications ensure seamless settlements, payments, accounting and regulatory reporting of trade events. The suite of Ops Tech applications is built on cutting edge technologies enabling seamless operations of high volume transactions across the globe. There is a wide array of projects that are ongoing within Operations and Regulatory Technology space and the Business Analyst will get an exposure to all facets of FX / MM/ Fixed Income and Derivatives Business, Trade Processing and Risk Management, Settlement messaging, Payments, Confirmations and Statements whilst working closely with different business units within Citi.

Responsibilities:

Deep expertise in agile product ownership, technical awareness, hands-on experience in defining acceptance criteria, and working closely with engineering teams to enable high-quality, secure, and scalable product development

+ Work with stakeholders in Trading Business, Operations, Technology and PMO to run meetings, coordinate and gather business requirements
+ Understand current business process and provide functional design inputs for the proposed technology solution
o Create high quality documentation for Business and Functional Requirements o Manage traceability of requirements from BRD till Test Plan / Results


+ Analyze huge data sets, create flow diagrams, prepare high level summaries and workflows
+ Work in close co-ordination with the development leads on enhancements and defects, and assist with troubleshooting / resolution of application defects
+ Engaging successfully with software developers and testers to ensure quality delivery, on time
+ Planning, estimating, managing risks and issues, project reporting, impact assessment , managing stakeholders, and building strong relationships with the business
+ Champion trunk-based development by ensuring work is continuously integrated and delivered
+ Assist in project execution through JIRA, providing tracking to technical teams and status updates to internal and business stakeholders

Development Value:

As the platform supports all products traded within FXLM business including FX, Rates, FI, Money Market & Derivatives, the role has high visibility and individual will be considered a critical partner across the various technology and business stakeholder teams.

Knowledge/Experience:

4 + years of experience as Business Analyst with any Investment/ Global Bank in Payments Operations, Payments Technology, Swift messaging standards and ISO20022 Experience working in a Banking/Financial services industry Understanding front to back workflow asset classes like (FX/FI/MM/Derivatives) viz., deal capture, deal execution, risk management, confirmations, accounting, settlements, advices and statements. Familiarity with SDLC and Agile development methodologies demonstrating leadership in modern ways of working including Scrum team collaboration, backlog refinement, sprint planning Partner with engineering leadership to optimize delivery pipelines and enable continuous integration and deployment.

Hands-on experience with BDD (Behavior-Driven Development) and TDD (Test-Driven Development)

Expertise in defining and managing user stories, acceptance criteria, and technical impact assessments. Strong interpersonal and articulation skills (spoken and written) Experience working with API-driven architectures and microservices and Familiarity with performance testing, observability, and cloud infrastructure Strong team orientation and commitment to overall team success; willing to go above and beyond to ensure team success; intense customer focus and commitment to driving quality Effective time management skills in order to manage multiple priorities with flexibility on time zones and timelines Logical thinking, High analytical and problem solving skills; innovative and solutions oriented

Valuing Diversity:

Demonstrates an appreciation of a diverse workforce. Appreciates differences in style or perspective and uses differences to add value to decisions or actions and organizational success. Subject Matter Expertise / Technology Partnership

Shape the strategic architecture for the application by working closely with the development leads and by defining solutions that are robust and aligned with the technology roadmap Develop best practices to be used in evaluating, selecting and implementing technologies for use within FXLM technology more broadly Monitor new developments in data visualization and analysis technology across ICG and in the industry more generally, and provide recommendations about new technology adoption

Qualifications:

Strong academic record ideally with a Bachelor's degree in Engineering or Master's degree in Computer Science, or related technical discipline from a top tier University.

Master's degree (MBA) with specialization in Finance from top tier University will be an added advantage.

Competencies:

Excellent written and verbal communication skills; ability to transform business requirements into precise functional/technical specifications Strong analysis skills; ability to create business analysis from scratch, ability to troubleshoot data quality issues Ability to work as part of various teams and under pressure Planning and Organizing - Ability to identify the steps to be taken to achieve objectives Resilience - Used to working towards tight deadlines, under pressure and using appropriate coping methods to stay focused Accountability -self start on goals and achieve targets
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Job Family Group:

Technology
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Job Family:

Business Analysis / Client Services
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Time Type:

Full time
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Most Relevant Skills

Please see the requirements listed above.
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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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