Job Description

Looking for an opportunity to make an impact?
We bring the right combination of talent, technology, and processes, backed by Leidos, to enable commercial & international operating models and best practices.At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.If this sounds like the kind of environment where you can thrive, keep reading!We are seeking a highly motivated IT Associate Trainee to join our Smart team. You will provide efficient and effective IT application support to end-users, ensuring the smooth operation of IT systems and services.Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledgeYou can look forward to a fast-paced, diverse work environment and leadership that will encourage career development and growth.Primary Responsibilities:

• Assist in validating and fulfilling client requirements.
• Perform basic application validation and support tasks.
• Problem-solving skills and quick thinking to own & resolve customers' issues independently, thoroughly & efficiently.
• Provide client support via email, phone, and remote assistance.
• Help manage incidents and maintain records of resolutions.
• Collaborate with internal teams for smooth operations.
• Open to work 5 days week in an office environment (sometimes overlapping US Shift)

What Sets You Apart (Basic Qualifications)

• Experience: IT Fresher (B.Tech, B.E, BCA, MCA, M.Sc. IT) with 0 to 6 months of experience.
• Skills: Basic understanding of SQL, MySQL, networking, Windows, and scripting.
• Eagerness to learn.
• Excellent communication (Must Have)
• Knowledge of basic programming language concepts, HTML, NodeJS, JavaScript (Good to have)

Are you ready to make an impact? Begin your journey of a flourishing and meaningful career; share your resume with us today!Original Posting:For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.Pay Range: Pay Range -The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Leidos