Job Description

Position Overview

We are looking for an experienced IT Support / System Administrator to manage, secure, and support our IT infrastructure. The candidate must have proven, hands-on experience in the following areas:

VOIP ,SIP, Dialer & Softphone systems Firewall configuration & management Active Directory (AD) Server administration End-user support (hardware, software & network) Cyber Security practices (threat monitoring, patching, compliance)

Key Responsibilities

Provide daily end-user IT support for hardware, software, VOIP, and networking issues. Configure, manage, and troubleshoot Active Directory servers, user accounts, and Group Policies. Administer firewalls including access rules, VPNs, and security monitoring. Manage and support VOIP/SIP-based systems and softphone applications. Implement and monitor cyber security best practices including patch management, access control, and compliance with GDPR. Configure and maintain switches, routers, and remote access solutions. Ensure data backup, restore, and disaster recovery readiness. Support and monitor cloud platforms (Office 365, Google Workspace, etc.). Maintain IT asset documentation, SOPs, and inventory records.

Required Skills & Qualifications

Proven work experience as IT Support Engineer / System Administrator. Mandatory: VOIP systems & Softphone support Firewall management (rules, monitoring, VPN) Active Directory Server & Group Policy administration End-user IT support (hardware/software/networking) Cyber Security knowledge & practices (vulnerability management, threat detection, compliance) Strong knowledge of Windows OS, Windows Server, networking (TCP/IP, DNS, DHCP, VLANs). Hands-on experience with switches, routers, and VPN setup. Certifications like CCNA, MCSA, MCSE, will be an added advantage.

Soft Skills

Strong troubleshooting and analytical skills. Clear communication and end-user support ability. Ability to work independently and handle critical issues under pressure.

Preferred candidate profile

Role

- IT Associate

Experience

3 to 5 years

Shift timings

5:00 AM to 2:30 PM

Location

Gurgaon, Sector 48

Email

recruitment@veye.co.in

Job Types

: Regular / Permanent, Full-time

Pay

: 20,000 to 45,000 per month

Benefits:

Flexible schedule Provident Fund

Schedule:

Morning Shift

Ability to commute/relocate:

Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Required)
Job Types: Full-time, Permanent

Pay: ₹240,000.00 - ₹450,000.00 per month

Benefits:

Flexible schedule Provident Fund
Ability to commute/relocate:

Badshahpur, Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

What is your Notice period? What is your CTC ? Are you comfortable working from 5:00 AM to 2:30 PM IST? Please note that we do not provide cab facilities or any travel reimbursements.
We must fill this position urgently. Can you start immediately?
Experience:

Computer hardware: 3 years (Required) BPO: 3 years (Preferred)
Location:

Badshahpur, Gurugram, Haryana (Required)
Work Location: In person