Job Description

Position: IT Associate 1
:

IT Associate I
What You'll Be Doing

• Provide first-level IT technical 24/7 support by resolving basic to moderately complex technical issues related to program scheduling across Arrow's business critical systems.
• Typically involved in monitoring of scheduled programs in various business applications across the Organization to meet the pre-defined SLA's.
• Coordinate resolution of issues as needed with Development and Level 2 Support Teams
• Escalation to Level 2 Support team as and when needed and Update the existing Action Matrix document as defined in respective IT environments
• Research common problems and recommend solutions; prepare Monthly Status report and review with Development/Level 2 Support teams.

What We Are Looking For

• Typically requires a 3-4-year degree and 2-4 years of experience or High school graduate with equivalent related experience. May require specific certifications.
• Has developed knowledge and skills through formal training or considerable work experience

Entry level often for those with work experience in the skill area
Works within established procedures with a moderate degree of supervision. * Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decisions.
What's In It For You

• Training and professional development
• Performance coaching
• Work with fun team in a supportive environment
• Work at a strong and growing company
• Community involvement opportunities

About Arrow
Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 154 and one of Fortune Magazine's Most Admired Companies. Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2024 sales of USD $27.9 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at .
Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what's possible and the practical technologies to make it happen. Learn more at .
Location: IN-MH-Pune, India (Solitaire Bldg)
Time Type: Full time
Job Category: Information Technology

Skills Required