Job Description

Duties and responsibilities

Provide comprehensive first-line technical support for hardware, software, and network-related issues through help desk operations. Install, configure, and maintain computer systems, peripherals, and software applications while ensuring proper documentation. Monitor and maintain network infrastructure, including regular system updates, patches, and security protocols. Assist in user account management, including setup, permissions, and access control across various platforms. Perform regular system maintenance tasks, including backup operations and data recovery procedures. Support the implementation and maintenance of IT security measures and best practices. Create and maintain technical documentation, user guides, and standard operating procedures. Collaborate with other IT team members on projects and provide cross-departmental technical assistance.
Job Type: Full-time

Pay: ?10,000.00 - ?28,000.00 per month

Benefits:

Paid sick time
Experience:

Hotel: 2 years (Required)
Location:

Kolkata, West Bengal (Required)
Willingness to travel:

25% (Required)
Work Location: In person