Job Description

Job Title:

IT Application Support Executive

Department:

IT / Application Support

Industry:

NBFC / Financial Services

Location:

Jaipur

Job Summary:

We are looking for an

IT Application Support professional

with hands-on experience in

LOS (Loan Origination System) and LMS (Loan Management System)

. The role is strictly for

application support

; candidates with hardware or general IT infrastructure experience will not be considered.

Key Responsibilities:

Provide day-to-day

application support

for LOS and LMS platforms Troubleshoot and resolve application-related issues raised by users Coordinate with vendors and internal teams for bug fixes and enhancements Perform UAT support, issue tracking, and closure Maintain incident logs, tickets, and MIS Support application upgrades, patches, and new feature rollouts Ensure minimal downtime and SLA adherence

Eligibility Criteria:

Graduate in IT/Computer Science or equivalent

1-4 years of experience strictly in Application Support

Mandatory experience on

LOS & LMS

in NBFC/Banking environment Strong understanding of NBFC business processes Basic knowledge of SQL/MIS reporting preferred

Note:

Candidates with

hardware, networking, or desktop support experience

will

not be considered

.

Job Types: Full-time, Permanent

Pay: ?20,000.00 - ?35,000.00 per month

Work Location: In person