Job Description

Role Overview:

We are seeking an enthusiastic IT & Systems Executive with at least 1 year of experience in managing internal systems, networks, devices, and surveillance (CCTV/camera) infrastructure. The ideal candidate will provide day-to-day support, troubleshoot hardware/software issues, maintain security protocols, and ensure smooth operation of IT systems to support business continuity.

Key Responsibilities: System & Device Management

Install, configure, and maintain desktops, laptops, printers, and other office devices. Troubleshoot and resolve hardware/software issues for employees. Regularly update operating systems, antivirus, and security patches. Maintain IT asset inventory (systems, devices, accessories).

Network Management

Monitor and maintain local area network (LAN), Wi-Fi, and internet connectivity. Configure and manage network devices such as switches, routers, and access points. Troubleshoot connectivity and bandwidth issues. Coordinate with ISPs/vendors for downtime or escalations.

Camera & Surveillance System

Install, configure, and monitor CCTV/IP cameras. Perform regular health checks of cameras and NVR/DVR systems. Ensure proper recording, backup, and retrieval of surveillance data. Troubleshoot camera-related issues (hardware/software/network).

User Support & IT Helpdesk

Provide first-level IT support for employees across departments. Manage user accounts, passwords, and access rights (email, systems, network). Educate staff on IT policies, best practices, and data security.

Security & Backup

Ensure antivirus and endpoint security is up to date across all systems. Support data backup and recovery processes. Monitor IT security risks and report incidents promptly.

Required Skills & Competencies:

Strong knowledge of Windows/Linux operating systems. Basic networking concepts (IP, DNS, DHCP, Firewalls, VPN). Hands-on experience with CCTV/IP cameras, DVR/NVR setup. Familiarity with IT hardware (laptops, printers, servers). Problem-solving and troubleshooting skills. Good communication and documentation abilities.

Qualifications:

Bachelor's degree/Diploma in IT, Computer Science, or related field. 1 year of hands-on experience in IT support / system administration. Relevant certifications (CCNA, CompTIA A+/N+, MCP) will be an added advantage.

Growth Opportunities:

Exposure to server and cloud administration. Advanced networking and security management. Opportunity to handle enterprise IT infrastructure as the company scales.
Job Type: Full-time

Pay: ₹11,045.63 - ₹37,692.35 per month

Work Location: In person