Job Description

Job Title: IT & Network Administrator

Location:

Mumbai

Department:

IT / Operations

Reports To:

Operations Manager / Director

Employment Type:

Full-time

About Us:

At RAS, a leading skincare brand built on innovation and integrity, technology plays a critical role in keeping our teams connected, productive, and secure. We are seeking a skilled

IT & Network Administrator

to support our growing team and manage the backbone of our digital operations--ensuring smooth day-to-day office function and long-term infrastructure reliability.

Key Responsibilities:

Daily Office IT Support:

Act as the first point of contact for all IT-related queries and support issues Set up and maintain workstations, monitors, printers, and peripherals for employees Manage email accounts, shared drives, and permissions (Microsoft 365 / Google Workspace) Troubleshoot office equipment (printers, scanners, video conferencing tools) Support staff with basic technical training and how-to guidance Coordinate with vendors for hardware repair, IT consumables, and software renewals

Network Administration:

Monitor and maintain network performance (Wi-Fi, LAN/WAN, internet uptime) Install, configure, and manage network hardware (switches, routers, firewalls) Ensure VPN and remote access tools are functioning smoothly for hybrid teams Maintain network security, firewall policies, and backup systems Address internet connectivity issues and liaise with ISPs when required

System & IT Infrastructure:

Maintain user access control, security settings, and data backup schedules Ensure devices are updated with antivirus and security patches Manage on-site or cloud servers, shared storage, and file access policies Keep IT documentation up to date (inventory, login credentials, manuals, etc.) Support the setup and smooth running of office software and collaboration tools (Teams, Zoom, Slack, etc.)

Staff Coordination & Communication:

Collaborate with teams to understand tech needs and resolve internal issues quickly Assist with on-boarding new employees (email setup, device allocation, orientation) Train staff on new tools, cyber security best practices, and basic troubleshooting Act as liaison between departments and external IT vendors or service providers Maintain clear communication with non-technical users in a supportive, friendly manner

Administrative Tasks:

Maintain and manage office documentation and records.

Coordinate with HR for on-boarding, attendance, and employee support activities.

Oversee facility-related tasks including housekeeping, supplies, and vendor management.

Handle minor office repairs and liaise with contractors or service providers when needed.

Support smooth functioning of daily office operations.

Qualifications:

Bachelor's degree in Information Technology, Computer Science, or related field 1-3 years of IT support and network management experience Familiarity with Windows/Mac OS, Microsoft 365 Admin, and cloud systems Working knowledge of networking, firewalls, and endpoint security tools

Key Soft Skills:

Excellent communication and interpersonal skills Organized, reliable, and able to prioritize tasks independently Team-oriented with a strong sense of responsibility and ownership Ability to translate tech into simple terms for non-technical staff

Why Join Us?

Be part of a purpose-driven, fast-growing skincare company Work in a modern office with a collaborative, wellness-focused culture Enjoy employee discounts, and career development support
Job Types: Full-time, Permanent

Pay: ?20,000.00 - ?50,000.00 per month

Ability to commute/relocate:

Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: In person