Procuring, maintaining, and administering computers and office equipment.
Administering corporate software systems.
Deploying and enforcing security policies and procedures.
Providing IT support and resolving problems for colleagues.
Assisting with onboarding of new colleagues.
Suggesting and implementing improvements in procedures and equipment.
Maintaining knowledge of IT support, help desk procedures, products, and services.
Managing an issues tracking system and reporting on issue resolution SLAs.
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