Job Description

About the Role

We are looking for a skilled and proactive

IT Admin / System Administrator

to manage, maintain, and improve our company's IT infrastructure. The ideal candidate will handle system updates, network monitoring, technical support, troubleshooting, and ensure smooth IT operations for all staff.

Key Responsibilities

Install, configure, and maintain operating systems, software, hardware, and network devices. Monitor system performance and troubleshoot issues related to desktops, laptops, servers, and networks. Manage user accounts, permissions, password resets, and access control. Perform regular system backups, data recovery tasks, and ensure IT security protocols. Maintain and update antivirus systems, firewalls, and security patches. Provide technical support (L1/L2) to employees for hardware, software, network, and application issues. Maintain IT asset inventory and ensure proper documentation of all IT activities. Handle installation and configuration of printers, scanners, routers, switches, CCTV, and biometric attendance systems. Monitor network connectivity, bandwidth usage, and troubleshoot internet issues. Ensure compliance with company IT policies and support new infrastructure setups. Coordinate with external vendors for IT procurement, AMC, hardware replacements, and repairs.

Required Skills & Qualifications

Bachelor's degree in IT, Computer Science, or related field (or equivalent experience). 1-4 years of experience as System Administrator / IT Support / Network Engineer. Strong knowledge of Windows OS, Linux basics, MS Office, and system troubleshooting. Hands-on experience with LAN/WAN networks, routers, switches, Wi-Fi access points. Knowledge of Active Directory, DNS, DHCP, VPN, and firewall management. Ability to handle server maintenance, backup solutions, and cloud basics (optional). Strong problem-solving skills and ability to work under pressure. Excellent communication and customer support skills.

Preferred Skills

Experience with cloud platforms (AWS / Azure) Knowledge of ERP/CRM system support Basic scripting (PowerShell / Bash) Understanding of cybersecurity best practices
Job Types: Full-time, Permanent

Pay: ?12,297.96 - ?31,161.35 per month

Benefits:

Health insurance Paid time off
Work Location: In person