Monitor, configure, and optimize Azure cloud resources.
Manage storage, backups, and security policies.
Implement cost optimization and performance tuning.
Windows Server Administration
Install, configure, and maintain Windows Server 2008/2016/2019/2022
Troubleshoot server-related issues and ensure uptime.
Desktop & Application Administration
OS Installation and management
Office tools and antivirus management
Network & Firewall Management
Administer network devices (switches, routers, firewalls) ensuring secure and efficient connectivity.
Manage firewall rules, VPNs, and network security policies.
Manage IP phones, IPsec connection, NAS units
Website & Hosting Administration
Manage website hosting platforms and DNS configurations.
Troubleshoot web server issues and coordinate with developers if needed.
General IT Support & Documentation
Provide L2/L3 support for infrastructure-related issues.
Assist with IT audits and system upgrades.
ERP & Database Administration
Administer and support SAP Business One application and its integrations.
Manage SQL Server databases - installation, configuration, performance tuning.
Perform regular backup and restore of databases and ERP systems.
Business Applications Administration
o Oversee and maintain custom business applications used within the organization.
o Administer and support Zoho applications (CRM, Expense, etc.).
o Handle application user management, configurations, integrations, and troubleshooting.
o Coordinate with vendors and developers for enhancements and issue resolution.
Vendor Coordination
o Manage IT vendors for license renewals and software subscriptions.
o Coordinate with partners for AMC, system administration, updates, and maintenance.
o Liaise with service providers for IT hardware/software procurement and support.
Office 365 Administration
o Manage Office 365 tenant including
Exchange Online, Teams, SharePoint
o Handle user creation, license assignment, mailbox management, and security policies.
o Monitor usage, enforce compliance, and support end-users with O365 apps.
Qualifications
Bachelor's Degree in Computer Science, Information Technology, or related field.
2-3 years of experience in IT infrastructure and application administration.
Hands-on experience with