Job Description

Job Title: IT Administrator

Working days:

Monday to Friday (+Alternate Saturday in a month)

Location:

201-202, Time Square 1, Near Bhagban Party Plot, Thaltej, Ahmedabad

Employment Type:

Full-time

Job Summary

We are seeking a reliable and detail-oriented

IT Administrator

to support and maintain our technology infrastructure in a fast-paced immigration services environment. The ideal candidate will ensure system reliability, data security, and smooth day-to-day IT operations while supporting staff handling sensitive client and government data.

Key Responsibilities

Manage, maintain, and monitor IT systems, servers, networks, and cloud platforms Provide day-to-day technical support to staff (hardware, software, email, VPN, printers, case management systems) Administer user accounts, permissions, and access controls in compliance with data privacy and security requirements Ensure secure storage, backup, and recovery of sensitive immigration and client data Maintain and update immigration case management software and document management systems Implement cybersecurity best practices (firewalls, antivirus, encryption, MFA, patch management) Monitor system performance and troubleshoot network or application issues Maintain IT documentation, policies, and standard operating procedures Coordinate with external vendors, software providers, and consultants as needed Support onboarding and offboarding of employees (system access, devices, security compliance) Ensure compliance with relevant data protection laws and confidentiality requirements

Required Qualifications

Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience) Proven experience as an IT Administrator, System Administrator, or similar role Strong knowledge of Windows/Mac OS, Microsoft 365, networking, and cloud services Experience managing user accounts, permissions, and security policies Familiarity with data protection, privacy, and compliance standards Strong troubleshooting and problem-solving skills Excellent communication and organizational abilities

Preferred Qualifications

Experience working in immigration, legal, or professional services environments Knowledge of immigration case management systems or legal document workflows Experience with cybersecurity tools and compliance audits Certifications such as CompTIA Network+, Security+, Microsoft, or similar

Key Skills

IT Infrastructure Management Network & Systems Administration Cybersecurity & Data Protection Technical Support & Troubleshooting Documentation & Process Improvement Attention to Detail & Confidentiality
Job Type: Full-time

Pay: ?18,000.00 - ?35,000.00 per month

Benefits:

Cell phone reimbursement Internet reimbursement Paid sick time Paid time off Provident Fund
Work Location: In person