Job Description

Job Title: IT Administrator

Location:

Surat (On-site)

Experience Required:

4-5 years

Salary Range:

INR 40,000 - 50,000 per month

Company:

Rocket by DhiWise (http://rocket.new/)

About the Role

We are looking for a reliable and proactive

IT Administrator

for our Surat office who can efficiently manage IT assets, networking, and daily IT operations. The candidate should have strong hands-on experience in system administration, troubleshooting, and network management.

Key Responsibilities

Manage and maintain

IT assets

: laptops, desktops, peripherals, software licenses. Install, configure, and maintain

hardware and software systems

. Handle

network setup & troubleshooting

: routers, switches, access points, LAN/WAN, VPN, firewalls. Resolve

technical issues

for employees related to systems, connectivity, and applications. Monitor data backups, security updates, and antivirus compliance. Maintain IT documentation:

asset inventory, network diagrams, access logs

. Coordinate with vendors for procurement, AMC, and hardware repairs. Support

employee onboarding/offboarding

from the IT side. Ensure IT policies and security guidelines are implemented properly.

Required Skills & Qualifications

4-5 years of experience in

IT admin / network admin / system support

roles. Strong knowledge of Windows, macOS, and basic Linux environments. Good understanding of

network protocols

: TCP/IP, DNS, DHCP, VLAN, switching, routing. Experience with Google Workspace or Microsoft 365. Strong troubleshooting skills and ability to manage IT inventory. Good communication and vendor-management skills.

Good to Have

Experience with cloud systems or SaaS tools. Basic scripting knowledge Experience in a startup/tech environment.
Job Types: Full-time, Permanent

Pay: ₹35,000.00 - ₹50,000.00 per month

Benefits:

Health insurance Paid sick time Paid time off Provident Fund
Work Location: In person