Job Description

About Us
Jar is India's leading Daily Saving app that helps people build strong saving habits--one small step at a time. Our goal is to make saving simple, rewarding, and truly life-changing. Founded in 2021 by Misbah Ashraf and Nishchay AG, Jar is a Bengaluru-based startup with one simple belief: saving a little every day in 24K Digital Gold can truly transform your future.
Today, 20 million+ Indians trust Jar as their saving partner. With flexible saving options--Daily, Weekly, Monthly, and Instant Saving--we have made it easy for everyone to save in their own way and withdraw anytime. We are one of the leaders in UPI autopay transactions, crossing more than 1 million transactions per day. In 2023, we expanded our vision with Nek, our jewelry brand crafted to bring together luxury and affordability, it has since surpassed ?100 crore in revenue.
We have a big dream of bringing "Har Ghar Sona". Small, consistent savings are just the start. We're here to walk alongside our users, helping Indians secure their financial future every step of the way.
Backed by Tiger Global Management, Arkam Ventures, and WEH Ventures, among others, we have raised $50 million+ in funding. In January 2025, we hit a huge milestone of becoming profitable. Now, we're charging ahead, focused on sustainable growth and scaling impact.
And this is just the beginning!
What's the role?
The IT Administrator is responsible for maintaining and managing an organization's IT systems and infrastructure. This role involves providing technical support, ensuring network security, managing hardware and software, and assisting end-users with IT-related issues.
What will be your responsibilities?
System Administration:

• Install, configure, and maintain operating systems and software applications.
• Monitor system performance and troubleshoot issues.
• Perform system updates and patches.
• Manage user accounts and permissions.

Network Administration:

• Maintain and configure network hardware, including routers, switches, and firewalls.
• Basic understanding and configuration of IP addressing, subnets, DHCP, DNS, and routing concepts.
• Setup and maintain network devices such as routers, switches, firewalls, and WiFi access points.
• Provide first-level troubleshooting for LAN/WAN, VPN, and wireless connectivity issues.
• Configure and manage office IT devices (printers, scanners, conferencing systems, etc.).
• Ensure network security and implement security policies.
• Troubleshoot network connectivity issues.

Hardware and Software Management:

• Procure and maintain hardware components such as servers, computers, and peripherals.
• Install and update software applications and licenses.
• Inventory management and asset tracking.

User Support:

• Provide technical support to end-users, addressing hardware and software issues.
• Assist with password resets and access requests.
• Train employees on IT best practices and usage of software/hardware.

Data Backup and Recovery:

• Implement and maintain data backup solutions.
• Develop and test disaster recovery plans.
• Restore data in case of data loss or system failure.

Security and Compliance:

• Monitor and enhance IT security measures.
• Ensure compliance with data protection regulations.
• Conduct regular security audits and vulnerability assessments.

Documentation and Reporting:

• Maintain documentation for IT systems, configurations, and procedures.
• Prepare reports on system performance, security, and usage.

What's required from you?

• Bachelor's degree in Computer Science, Information Technology, or related field (preferred).
• Proven experience as an IT Administrator or similar role.
• Strong knowledge of IT systems, hardware, and software.
• Proficiency in operating systems (e.g., Windows, Linux) and network protocols.
• Basic understanding of networking concepts (subnets, IP ranges, WiFi, DHCP/DNS, VPNs).
• Understanding of cybersecurity principles and best practices.
• Ability to work independently and as part of a team.
• Certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP) may be advantageous.
• Strong troubleshooting and problem-solving skills.
• Excellent English communication skills (spoken and written).

What makes us different?
We're not just building a product - we're shaping the future of savings in India. We seek people who bring passion, energy, and fresh ideas to help us make that happen. Experience matters, but we are a potential first organisation. We move fast, learn from our mistakes, and take bold risks to solve problems that haven't been attempted before. If you're excited about working in an environment where people inspire and truly support each other, you've found the right fit.
What do we stand for?
The five values that we live by :
Passion: At Jar, we strive to create an environment where people love what they do, are motivated and equipped to do their best work.
Equality: We bring diverse skills, ideas, and experiences to the table, supporting and challenging each other across teams to create something bigger than ourselves.
Growth: When our people grow, Jar grows. We create opportunities for learning, development, and meaningful impact.
Accountability: The core of our work ethic is taking ownership of our work, showing initiative, and having the freedom to ask questions.
Consistency: We believe in doing the right things consistently. Big change doesn't happen overnight, it's built one step at a time.
Join us and let's build something amazing together!
What employee benefits do we have?
Glad you asked! Among other things, we have

• Medical Insurance for employees and their families
• ESOPs allocation
• Pluxee meal card
• Swish club card for exclusive employee discounts
• Advance salary plans
• Relocation assistance
• L&D programmes

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