Job Description

it administratorAbout Proventeq Proventeq is a Microsoft Gold Partner and a Microsoft Preferred Partner for Content Services, with a global customer base in more than 23 countries. We are a specialist provider of productivity, insights and migration solutions for Microsoft 365, utilising latest technologies including AI/Machine Learning.Our customers include UK, USA, UAE and Australian government departments and enterprises in wide range of domains including space, financial services, engineering, research, legal, manufacturing and more.Proventeq has head quarters in the UK and offices in Dubai, India and USA. Despite our global footprint our nimble team retains a family feel. At Proventeq you will be inspired by innovation, recognised for your contribution and constantly challenged to try something new. Please visit www.proventeq.com to know more.The roleWe are looking for a dynamic and experienced IT Administrator to manage our company's computer infrastructure and supervise IT department. The ideal candidate should have at least 3+ years in a similar role, as well as proven customer facing experience.Job description

• Monitoring and maintaining networks and servers.
• Maintaining Azure AD, users, devices and licences
• Should have experience in MFA troubleshooting
• Troubleshooting on FortiGate firewalls
• Installation and configuration of VPN software and its installation
• Upgrading, Installing and Configuring new hardware and software to meet company objectives.
• Implementing security protocols and procedures to prevent potential threats.
• Creating user accounts and performing access control.
• Performing diagnostic tests and debugging procedures to optimize computer systems.
• Documenting processes, as well as backing up and archiving data.
• Designing and implementing efficient end-user feedback and error reporting systems.
• Supervising and mentoring employees, as well as providing IT support.
• Keeping up to date with advancements and best practices in IT administration.

Required skills

• The ideal candidate should have at least 3+ years in a similar role.
• Extensive experience with IT systems, networks, and related technologies.
• Solid knowledge of best practices in IT administration and system security.
• Knowledge of tools like Remedy, Zendesk etc.would be added advantage.
• Knowledge of defect tracking tools like TFS, QC, JIRA, Bugzilla etc. would be added advantage.
• Proven technical diagnostic and problem-solving skills.
• Excellent interpersonal and communications skills.
• Content Types, Metadata, List, Library, Versioning, Publishing Site, Team Site, Site, Site Collection etc.

Beneficial skills/knowledgeContent Migration domain and related tools or products experiences would be a plus.What we offer

• Competitive salary + discretionary performance bonus
• Flexible working, open culture, and opportunities for fast career progression.
• Private health insurance

Job LocationThis role will be based at our India office in Magarpatta City, Pune however currently you will be able to work remotely.Job Type: Full-timeBenefits:

• Flexible schedule
• Internet reimbursement
• Provident Fund

Schedule:

• Day shift

Supplemental pay types:

• Joining bonus
• Performance bonus

Ability to commute/relocate:

• Magarpatta City, Pune - 411013, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: 1 year (Preferred)