Job Description

Job Role & Responsibilities:

• Installing, configuring and upgrading computer hardware, software, systems, networks, printers and scanners
• Monitoring and maintaining computer systems and networks
• Implementing security protocols and procedures to prevent potential threats.
• Responding in a timely manner to service issues and requests
• Providing technical support across the company (this may be in person or over the phone)
• Setting up accounts for new users and performing access control.
• Repairing and replacing equipment as necessary
• Testing new technology
• Maintains records and updating of hardware and software inventory
• Assists with maintaining information security through controlled hardware or software installation and staff education
• Works with a team of installation, network, security, and support specialists
• Follows emergency plans for equipment, power, or security failures when necessary and protects data and security.
• Provides IT support, training, and orientation for new technology users
• Offers troubleshooting, support, and repair when IT equipment or networks malfunction
• Provides phone, live chat, or in-person support, depending on the organization's scope
• Documenting processes, as well as backing up and archiving data.
• Developing data retrieval and recovery procedures.
• Asks directed questions regarding equipment and networks to assess IT issues
• Specializes in IT support for a particular industry, such as wireless technology, healthcare, or finance
• Stays updated regarding new technology through industry news
• Perform basic office support functions when not supporting IT Team
• Handling other administrative tasks when required

There are also a number of qualities that candidates should be expected to display:

• A technical, logical thought process
• Problem-solving skills
• An ability to stick to strict deadlines
• An ability to priorities and delegate
• A keen eye for detail

Job Type: Full-time Salary: ?10,000.00 - ?12,000.00 per month Schedule:

• Day shift

Speak with the employer
+91-XXXXXXXXXX