Job Description

Job description Some careers have more impact than others. If you\'re looking for a career where you can make a real impression, join HSBC and discover how valued you\'ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. HSBC Technology India (HTI) is a key function within the HSBC that builds and maintains its information technology systems. Based in Pune, Hyderabad and Bengaluru, it\'s employing more than 15K professionals. Our multi-disciplined teams composed of architects, developers, business analysts, quality assurance, production support and infrastructure experts collaborate with HSBC businesses across the globe and empowered to push the boundaries of technology by applying DevOps and Agile ways of working. HSBC has invested more than $15B in technology since 2017 enabling its business on API/Microservices, Cloud adoption, Data Science, Artificial intelligence, Distributed Ledger, Biometrics etc. We are currently seeking an experienced professional to join our team in the role of Senior Software Engineer In this role, you will: Provide in-depth support to production system considering its criticality. Ensure that the system is getting monitored continuously 24x7 by the shift engineers. Be available for support when any issue occurs outside the working hours. Adherence to the timelines/SLAs on fixing the issues based on priority. Maintaining log of all issue resolution and performing root cause analysis of frequent issues. Resolution of queries from consuming applications and responding them with the progress updates. Documentation of all information required eg. consuming applications, APIs etc and publish production dashboard. Attend RCA (root cause analysis) meeting and take the action till closure. Follow up production incident till closure. Requirements To be successful in this role, you should meet the following requirements: 2-6 years of experience in IT with exposure in production support.Experience on JAVA based enterprise application is a must. Experience on IBMi (AS400 iSeries) programming languages CLLE / RPGLE / DB2 /SQL. Should have strong analytical and problem solving capabilities. Self-motivated and should be able to work independently & Strong communication skills Adequate knowledge of IBMi Platform like RTC / RDi Experience in monitoring tools like Splunk, AppDynamics. Basic knowledge of Agile (scrum methodologies). Basic Knowledge on Python and Exposure to any of the Cloud technologies like ( AWS /GCP /Azure) Quick learner in adopting new technologies You\'ll achieve more when you join HSBC. www.hsbc.com/careers. HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by - HSBC Software Development India

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