The Information Security (IS) Ops Intermediate Analyst is an intermediate level position responsible for leading efforts to prevent, monitor and respond to information/data breaches and cyber-attacks. This role sits within the Global Security Assessments Reporting and Analytics team with overall objective to support our risk management activities through data analyses, reporting, and insight generation. The ideal candidate will possess a strong analytical background, excellent communication skills, and a solid understanding of risk management principles. This position will involve aspects of change management and project work, in addition to providing some BAU (Business As Usual) coverage.
Responsibilities:
Data Analysis: Collect, clean, and analyze data related to risk and control metrics, including key risk indicators (KRIs), key performance indicators (KPIs), and control effectiveness metrics.
Report Generation: Develop and maintain reports and dashboards to track and visualize risk and control metrics, trends, and performance against targets. Create and maintain operational reports for Key Performance Indicators and weekly/monthly metrics
Insight Generation: Extract insights from data analysis to identify emerging risks, trends, and areas for improvement in risk management and control processes.
Stakeholder Communication: Communicate findings and insights to stakeholders, including senior management, risk management teams, and business unit leaders, through written reports, presentations, and data visualization.
Process Improvement: Collaborate with stakeholders to identify opportunities to enhance reporting processes, automate manual tasks, and improve the efficiency and effectiveness of risk and control reporting.
Compliance Monitoring: Assist in monitoring compliance with regulatory requirements and internal policies through the analysis and reporting of relevant metrics.
Ad Hoc Analysis: Conduct ad hoc analysis and provide analytical support for special projects, audits, and investigations related to risk and control.
Change Management: Participate in change management activities related to the implementation of new processes, or data solutions, ensuring smooth transitions and minimal disruption to operations.
Project Work: Contribute to risk management projects by providing data analysis, reporting, and analytical support, ensuring projects are completed on time and within budget.
Provide informal guidance or on-the-job training to new team members as needed
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
2-5 years of relevant experience
Appropriate Information Security Certifications or willingness to earn within 12 months of joining
Advanced proficiency with Microsoft Office tools and software
Willingness to learn data analysis tools and software, such as SQL, Tableau.
Proven ability to articulate and translate technical requirements to business leaders
Consistently demonstrates clear and concise written and verbal communication
Analytical Skills: Strong analytical skills and attention to detail, with the ability to interpret complex data sets and extract actionable insights.
Technical Expertise: Proven experience in data analysis and reporting, with a focus on risk management and control metrics.
Risk Management Knowledge: Knowledge of risk management frameworks, regulatory requirements, and control best practices is preferred.
Excellent communication and presentation skills, with the ability to convey technical information to non-technical stakeholders.
Ability to work independently and collaboratively in a fast-paced environment with multiple priorities and stakeholders.
Education:
Bachelor's degree/University degree or equivalent experience
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Job Family Group:
Technology
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