To supervise the seamless operation of out patient department including registration, documentation, and billing
To capture accurate patient information at registration and throughout OP Patient flow.
To monitor patients waiting time and to evaluate and act on the bottle-necks.
Patient grievance handing.
To monitor behavioral standards of the teammates and if required suggest a training program for improvements of soft skills, grooming etc.;
To ensure capturing maximum patients' feedback and suggestion
To remain well-groomed as per company policy.
Review of new and follow-up appointments of the patients in Palash
Review of first and follow-up appointments for the next appointment and reason.
Greeting and welcoming the patients/guests/consultants both voice and face-to-face.
Monitor Collecting payments and generating receipts for the patients.
Monitoring patients file (IVF files + Lab reports + SA report) for the next day appointments and informing same to consultants.
Monitoring clinic ambience and display (Sound/Sight/Smell & Display on television, brochures, standee, and notices)
Daily reports sending it to all concern department.
Skills Required:
Good communication skills.
Excellent organizational skills.
Ability to perform well under pressure.
Excellent interpersonal skills
Interested candidates may please email their updated resumes to HR.secunderabad@ferty9.com or
what's app me on this number +91 7207556561
Job Type: Full-time
Benefits:
Health insurance
Provident fund
Schedule:
Day shift
Work Location: In person
Job Type: Full-time
Benefits:
Health insurance
Provident Fund
Education:
Master's (Preferred)
Experience:
Healthcare management: 10 years (Preferred)
total work: 7 years (Preferred)
Language: