Verify patient forms with their categories and deposits made
Collecting cash from patient as per patient admission against bill and providing receipt for the same
Accepting deposit through cash, foreign currency, cheque, credit/debit card, NEFT/RTGS and cash
Refunding amount to patients in case of excess payment
IP and OP patient billing at ER
Checking type of patient(TPA, Self Pay, Corporate) and accordingly applying payment deposits
Service posting of transactions and reversal entry for IP like ward procedures, doctor visits, others
Preparation of OT clearance for planned and unplanned surgeries, emergencies, corporate, TPA and international patients
Confirming and reconfirming of deposits done by patients
Admission of patients at night along with billing activities
Checking discounts applicable as per patient category
Counseling and explaining patients about the services posted in bill, giving estimation, provisional bill and convincing patient for settlement of bill
Copy of Provisional Bill and all documentation verification before patient discharge
Explaining final bill details to patient and solving queries related to charges
Submission of patient files and recording their entries 2
Cash Management
Counting of currency on every cash transactions
Proper bundling of notes, stamping them and keeping it safe
Entry in system, tally cash
Cash handover to accounts and finance
Resolving any cash discrepancy
Accepting cash from all OP counters
Verification of cash statement from OPD
Verification of refunds and deposition 3
Outstanding Report
Follow up with floor managers
Credit bill adjustments and credit payment settlements
Follow up for self pay credit patients
Handling emergency billing-OPD and IPD
Emergency admissions 4
Data Maintenance
Maintaining daily consent and concessions by authority
Daily cash transactions
Audit of concessions, cash statements and patient files