Job Description

Experience- 2-3 Years
Shift- 24*7 rotational shift. Location: - Pune Role Summary: The Network Management Centre (NMC) manages and maintains backbone network 24x7. Main Responsibilities:

• Use network tools to monitor core network and customer services * Proactively initiate incident management process

• Perform diagnostics on all network and customer faults

• Generate action plans to troubleshoot all Hosting network and customer faults * Track the incident management of proactive and reactive issues through the Trouble Ticket system

• Management and Technical escalation of Trouble Tickets in line with process * Coordinate NOC activities with local Field Operations and Vendor/Supplier representatives to diagnose and fix faults across a pan-European network

• Liaise with customer representatives to progress fault resolution

• Support local Field operations with maintenance activities

• Work according to schedule on a

• Report security incidents to the appropriate operations functions on detection

Essential Criteria:

• Experience with network monitoring tools (SMARTS, Netcool, InfoVista, HP Open View, Cacti, Nagios)

• Good IP, MPLS and routing knowledge (ISIS, BGP) in an ISP environment * Good Cisco hardware and IOS knowledge

• Good Juniper hardware and JUNOS knowledge

• Good technical knowledge of CR/SR configurations and troubleshooting

• Basic Linux/Unix skills (at least user level)

• General knowledge of telecom industry and standards

• Strong background of working within IP Operations environment of a Telco or large ISP

Job Type: Full-time Salary: ?700,000.00 - ?800,000.00 per year Benefits:

• Health insurance
• Paid time off
• Provident Fund

Schedule:

• Rotational shift
• UK shift
• US shift

Supplemental pay types:

• Performance bonus
• Yearly bonus