Job Description

Core responsibilities

Patient payments:

Collect and process various forms of payment for inpatient services, including cash, credit cards, and checks.

Billing and invoicing:

Post charges to patient accounts, generate accurate invoices, and issue receipts for all transactions.

Insurance verification:

Verify patient insurance information and coordinate with insurance providers to process claims and resolve billing queries.

Cash and reconciliation:

Balance the cash drawer at the beginning and end of shifts, count money, prepare bank deposits, and maintain daily cash and payment records.

Patient inquiries:

Answer patient questions about their bills and provide clear explanations of charges.
Essential skills and qualifications

Numerical accuracy:

Must be detail-oriented and have a high degree of accuracy when handling transactions and records.

Customer service:

Possess strong communication and interpersonal skills to interact with patients and their families.

Computer proficiency:

Must be skilled in using hospital billing software and MS Office applications.

Confidentiality:

Maintain the confidentiality of patient and financial information in accordance with hospital policies.

Collaboration:

Work effectively with other departments, such as front office and accounts, to ensure a smooth billing process.

Experience:

Prior experience in hospital or healthcare billing is often required, with specific knowledge of inpatient (IP) and outpatient (OP) billing procedures.
Job Type: Full-time

Work Location: In person