Main Accountabilities:
Docketing: calendaring the statutory & non-statutory deadlines in Intellectual Property Management System (IPMS) along with relevant documents to preserve IP rights.
De-docketing: perform or close the calendared events in IPMS once the requisite action is completed or cancelled respectively.
Prioritize daily docketing/de-docketing requests and other allocated tasks as agreed with client to complete in each day to keep IPMS current and correct.
Review patent & trademarks prosecution related documents (US & Non-US) received via mail or shared site and update/create the records in IPMS as per the standard operating procedures (SOP).
Effective communication with Attorneys, Paralegals, Law firms, Foreign agents, and other stake holders to seek instructions and clarification on certain tasks.
Create and update patent & trademarks records in IPMS along with family linking of direct and subject matter related (SMR) applications.
Maintain the data integrity of IPMS and proactively monitoring the docket to ensure that all PTO & client deadlines are met.
Facilitate timely filing of all patent and trademarks application & office action response through order letters and other required instructions.
Facilitate accurate and timely payment of all PTO fees including the maintenance fees, coordinate with client for payment instructions and coordinate with annuity service providers or law firms.
Abreast of changes in PTO guidelines and procedures and extend support to team with process related inputs.
Training: Providing OJT's to new joiners, conducting refresher trainings.
Audits: Ability to perform internal and PTO Audits is preferred
Quality Check: Should be able perform docketing Quality audits
1st level query resolution
Other Responsibilities:
Acknowledge completion of work through work allocation tool or Time Tracking Systems (TTS).
Improvise on standard of deliverables based on feedbacks from Quality Reviewer
Suggesting process improvement opportunities and support during implementation
May attend conference calls with client to support the supervisor with process related inputs
Assist supervisors/IP leads in preparation of reports based on data stored in IPMS.
Meeting expectations with individual, team as well as personal development goals
Ensure compliance with Clarivate's Code of Business Ethics and Corporate Conduct
Skills Required:
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