Job Description

Job Title:

Invoice to Pay Expert

Reports To:

Invoice to Pay Global Process Owner

Summary:

The Invoice-to-Pay (I2P) Expert is responsible for optimizing the end-to-end invoice processing and payment lifecycle. This role ensures timely, accurate, and compliant invoice handling--while driving automation, reducing exceptions, and enabling a frictionless experience for suppliers and internal stakeholders. The I2P Expert works across procurement, finance, and technology teams to implement best-in-class practices that improve operational efficiency, vendor satisfaction and working capital.

Key Responsibilities:

Design and continuously improve I2P processes, including invoice capture, validation, matching, exception handling, and payment execution. Define standard operating procedures and support global standardization of invoice types (PO, non-PO, service entry, recurring). Implement automated workflows for invoice approval and matching (2-way, 3-way). Drive the deployment and optimization of eInvoicing platforms (e.g., SAP, Tungsten, etc). Define business requirements for OCR, AI-driven invoice validation, straight-through processing, and payment automation. Monitor system performance and collaborate with IT and platform teams on continuous enhancements. Analyze root causes for invoice exceptions, rejections, and late payments; implement corrective and preventive measures. Design controls and validations to ensure invoice compliance with tax regulations, payment terms, and contract conditions. Collaborate with internal audit, legal, and tax to ensure invoice compliance and risk mitigation. Define and track key I2P KPIs (e.g., first-pass yield, cycle time, on-time payment rate, % touchless invoices). Use data and analytics to identify improvement opportunities and lead transformation initiatives. Support cash flow forecasting and working capital optimization through invoice and payment timing strategies.

About you:

Qualifications

Required:

Bachelor's degree in a relevant field (e.g., Business Administration, Finance, Accounting


Proven experience in Accounts Payable, ideally within a large, multinational organization


Deep understanding of P2P processes and best practices


Ability to work independently and as part of a global team


Proven influencing skills in driving adherence to core model through collaborative efforts.


Strong verbal and written communication skills; effective collaborator with strong trust-building and influencing skills.


Results-oriented with strong analytics skills; ability to drive operational excellence through data-driven insights.


Ability to lead change initiatives and foster a culture of continuous improvement


Experience with P2P systems and related technologies


Fluent in English (spoken and written)

Preferred:

Master's degree in business administration or a related field


Working experience in Accounts Payable / Payments using SAP


Knowledge of SOX and fundamental accounting principles


Project management experience, with a proven track record of delivering projects on time and within budget


Ability to work transversally and within a highly matrixed environment


Experience in healthcare and/or life-science industry


Experience in establishing and developing shared service capabilities and services


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