Provide Operation / Oversight Services within IMS Investment Analytics
Management Information Statistic (MIS) and Service Level Agreement (SLA) maintenance
Produce accurate and timely data
Assists where necessary to produce ad-hoc data for other Departments
Maintain strong internal / external relations
Help drive team forward and promote team working
Project work, including on-boarding new clients, new systems and liaising with multiple stakeholders
Key Tasks and Responsibilities: Job rotation and career enhancement (formal and informal training) is also a part of the ethos within the team environment. These include:
Produce accurate and timely operational data, from in house and 3rd party systems, on a monthly/quarterly basis for Equities, Fixed and Balanced clients.
Assist where necessary to produce ad-hoc request for multiple clients
Maintain strong relations with various areas of IMS and with the client directly via regular consultations and correspondence.
Help drive team forward and promote team-working
Provide daily support to the Operations team. Ensuring all client timetabled deadlines are met and all ad-hoc queries are completed in a timely manner. Regularly review procedures and implement changes to improve the reporting and communication process. Contribute to driving any new client onboarding Projects forward and maintain oversight.
Overall skills required: PC Skills : Excel skills Basic / advantage Educational Level/professional qualifications (minimum requirement): Degree or equivalent - mathematical related subject preferred An aptitude for mathematical information Initiative and Drive PC Literate BCom, BBA, MBA or CFA an advantage Years/breadth of experience: 1-3 yrs work experience within an asset management company would be beneficial
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