Investigation Manager Rcu

Year    Mumbai, Maharashtra, India

Job Description


:

Job Purpose:

The role holder has the responsibility of investigating unauthorized electronic banking transactions disputed by customers. The role holder is expected to proactively manage deadlines and processes for ensuring work products of the highest standards.

Roles & Responsibilities:

  • Manage investigations and deliver on quality investigation report
  • Maintain trackers for all assigned activity and timely publish data with Supervisor
  • Communicate / Follow-up with peer banks / merchants\' recovery of disputed transactions
  • Identify and highlight control / process lapses in the existing operations
  • Identify emerging fraud trends and recommend mitigants.
  • Provide statistical analyses of both on-going and completed investigations
Technical Skills: Fraud investigation and monitoring tools

Qualifications:

Graduate: bachelor\'s in commerce / Arts / Science / Biology / Business / Computers / Engineering / Management / any others

Post Graduation: Finance / Marketing / Operations /

IDFC FIRST Bank

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Job Detail

  • Job Id
    JD3156967
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Mumbai, Maharashtra, India
  • Education
    Not mentioned
  • Experience
    Year