to manage inventory across e-commerce channels, handle order processing, and support customer complaint resolution. The ideal candidate will ensure accurate stock levels, timely order fulfillment, and excellent post-order support.
Key Responsibilities:
Plan and maintain inventory levels to support growth, sales events, and promotions.
Coordinate with operations, supply chain, warehouse, and logistics teams to ensure product availability and timely dispatch.
Process daily orders, track deliveries, and ensure orders are fulfilled accurately and on time.
Handle customer complaints professionally and provide timely updates on order status.
Maintain basic reports on inventory, orders, and customer issues for operational tracking and improvement.
Requirements:
Bachelor's degree (preferred).
Experience with e-commerce operations or inventory control upto 1 year in D2C
Good communication and problem-solving skills.
Basic knowledge of inventory systems and MS Excel.
Job Types: Full-time, Permanent
Pay: ?35,000.00 - ?45,000.00 per month
Benefits:
Health insurance
Paid sick time
Provident Fund
Ability to commute/relocate:
Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
Inventory management: 1 year (Preferred)
Work Location: In person
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