Job Description

Career Area: Supply Chain and Logistics
:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Job Summary
Responsible for technical/training support to ensure Parts Distribution and Logistics Division inventory accuracy levels are maintained and improved. This position requires detailed involvement with Cat Parts Inbound, Cat Parts Claims & Returns and the Reconciliation teams. Incumbent will be involved in creating and maintaining training documentation for personnel at different levels including management and salaried processes associated with inventory record accuracy and their importance in overall supply chain management.
What You Will Do:

• Responsible for managing processes to ensure that Cat Parts Division inventory accuracy levels are maintained and improved.

• Incumbent will reconcile stock record and system discrepancies by analyzing various types of transactions and systems utilizing SPM, SRA and CGM SAP.
• The incumbent will work closely with other functional areas and meet department goals.
• Perform and coordinate the historic inventory recovery review process for clients including writing/running SAS programs, and developing reports and tools to make the process efficient.
• This position requires detailed involvement with Cat Parts clients' inventory databases. Incumbent will report and document work progress and interact with facility personnel
• Involvement with the Statistical Test Count (STC) process, investigates and analyzes stock record adjustments completed by Cat Logistics facilities to verify thoroughness, accuracy, determine causal factors, and conducting facility risk assessments

Additional Information:

• Candidate must have working knowledge of the parts distribution network and supply chain management.
• Candidate must have previous record accuracy experience as well as excellent analytical and interpersonal skills and a strong customer focus.
• Candidate must have SPM, SRA and CGM SAP expertise

Desired Qualifications:

• Working knowledge of Cat Parts Division
• Excellent communication skills with the ability to influence a variety of personnel.
• SAP and SAS program development skills are a plus.
• Must work US CST 7:00am-4:00pm

What You Have
Business Acumen: Knowledge of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations.
Level Working Knowledge:

• Communicates key considerations for business decision making process.
• Cites examples of types of information needed to make sound business decisions.
• Participates in business task to get things done in own unit or area.
• Caters to key stakeholders and their priorities.

Standard Operating Procedures: Knowledge of established standard operating procedures (SOP); ability to design, implement and evaluate standard operating procedures affecting daily and strategic business operations in order to increase operational efficiency.
Level Basic Understanding:

• Compiles current research relevant to standard operating procedures.
• Explains usage of standard operating procedures in business operations.
• Describes main issues and considerations when using standard operating procedures.
• Identifies key features and functions of standard operating procedures.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Level Working Knowledge:

• Delivers helpful feedback that focuses on behaviors without offending the recipient.
• Listens to feedback without defensiveness and uses it for own communication effectiveness.
• Makes oral presentations and writes reports needed for own work.
• Avoids technical jargon when inappropriate.
• Looks for and considers non-verbal cues from individuals and groups.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Level Working Knowledge:

• Identifies and documents specific problems and resolution alternatives.
• Examines a specific problem and understands the perspective of each involved stakeholder.
• Develops alternative techniques for assessing accuracy and relevance of information.
• Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution.
• Uses fact-finding techniques and diagnostic tools to identify problems.

Data Gathering and Reporting: Knowledge of tools, techniques and processes for gathering and reporting data; ability to practice them in a particular department or division of a company.
Level Working Knowledge:

• Detects and summarizes patterns in data and findings by producing simple reports.
• Assesses common problems and obstacles surrounding data-gathering.
• Customizes data fields to meet clients' needs.
• Interprets and explains results of a data-gathering initiative.
• Participates in projects to gather data for needs analysis.

Inventory Management: Knowledge of processes and methods of inventory management; ability to effectively manage local or distributed inventories of raw materials, work-in-progress and finished goods.
Level Working Knowledge:

• Follows processes to take stock, release inventory or return into processing; resolves discrepancies.
• Tracks inventory information for a specific product group or location.
• Works with basic tasks of inventory management for a specific location.
• Produces basic inventory management reports for senior staff to reconcile the inventory balances.

Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of India which can be found through our employment website at .
What You Will Get:
Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides day one benefits along with the potential of a variable bonus. Additional benefits include paid annual leave, flexi leave, medical and insurance (prorated based upon hire date).
Final Details:
Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application - please use the candidate log-in on our career website as it will reflect any updates to your status.
If you are interested in joining our team, please apply using an English version of your CV. We look forward to meeting you!
This is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required by employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of "essential job functions" as that term is defined by the Americans with Disabilities Act.
About Caterpillar
Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
Posting Dates: July 25, 2025 - August 7, 2025
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
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