Job Description

Intune MDM Subject Matter Expert (SME)

Job Summary:

We are seeking a highly skilled

Intune MDM Subject Matter Expert (SME)

with deep expertise in managing

Apple devices

through Microsoft Intune. The ideal candidate will have hands-on experience with

Apple Business Manager (ABM)

, deploying and maintaining

Intune configuration profiles and compliance policies

for macOS, iOS, and iPadOS, and a strong understanding of the nuances involved in setting up and sustaining a scalable Apple device management environment.

Key Responsibilities:

Lead the

design, deployment, and ongoing support

of Apple device management using Microsoft Intune and Apple Business Manager. Develop and maintain

Intune configuration profiles, compliance policies, and app deployments

tailored to Apple platforms. Oversee

device enrollment workflows

(Automated Device Enrollment, supervised mode, etc.) using ABM and Intune. Troubleshoot and resolve complex issues related to Apple MDM policies and user experience. Provide subject matter expertise in

best practices for security, identity management, and endpoint compliance

on Apple platforms. Collaborate with InfoSec, support, and engineering teams to ensure a secure and user-friendly Apple ecosystem. Maintain clear and accurate documentation of systems, configurations, and processes. Monitor the health of the MDM environment and recommend optimizations or upgrades as needed.

Required Skills & Qualifications:

Proven experience as an

MDM Specialist / Endpoint Engineer

with a strong focus on

Apple device management.

Deep familiarity with

Apple Business Manager (ABM)

and

Apple School Manager (optional)

. Hands-on expertise with

Microsoft Intune / Endpoint Manager

for Apple devices. Experience with

macOS, iOS/iPadOS policies

, including device restrictions, app configurations, and compliance enforcement. Understanding of

certificate-based authentication

, SCEP, PKI, and integration with Azure AD. Knowledge of scripting (e.g.,

Shell or Python

) and automation for macOS management is a plus. Strong analytical and problem-solving skills. Excellent written and verbal communication skills.

Preferred Certifications (Nice to Have):

Microsoft Certified: Modern Desktop Administrator Associate Apple Certified IT Professional (ACiT / ACSP) Microsoft 365 Certified: Endpoint Administrator Associate
Job Types: Full-time, Contractual / Temporary
Contract length: 12 months

Pay: ?1,000.00 - ?1,500.00 per hour

Expected hours: 40 per week