Job Description

Astellas Pharma Inc. is a pharmaceutical company conducting business in more than 70 countries around the world. We are committed to turning innovative science into medical solutions that bring value and hope to patients and their families. Keeping our focus on addressing unmet medical needs and conducting our business with ethics and integrity enables us to improve the health of people throughout the world. For more information on Astellas, please visit our website at www.astellas.com .



This position is remote and is based in Bangalore, India. At Astellas we recognize the importance of work/life balance, and we are proud to offer a hybrid working solution allowing time to connect with colleagues at the office with the flexibility to also work from home. We believe this will optimize the most productive work environment for all employees to succeed and deliver. Hybrid work from certain locations may be permitted in accordance with Astellas' Responsible Flexibility Guidelines.

Purpose:

This position's main responsibilities are to manage, organize and maintain the Global endpoint management solutions and associated IT Infrastructure services. This role requires a deep understanding of both Intune and SCCM and M365 along with strong problem-solving skills and the ability to work in a collaborative environment

Responsibilities and Accountabilities:

Manage and maintain Microsoft Intune and SCCM environments to ensure efficient and secure endpoint management.



Design, Deploy and manage existing and new Intune configurations and policies.



Integrate Intune with SCCM to streamline device management and enforce compliance policies.



Configure and deploy office apps, business software, updates, and patches using SCCM and Intune.



Implement and enforce security protocols to protect endpoints from potential threats.



Diagnose and resolve issues related to Intune and SCCM, providing Level 2/3 support as needed.



Collaborate with other departments to understand their needs and ensure Intune solutions meet those needs.



Monitor system performance and troubleshoot issues as they arise.



Generate reports on system performance, compliance, and security for management review.

Required Qualifications:

Bachelor's degree in Information Technology, Computer Science, or a related field.



Minimum of 5 years of experience in IT management, Proficiency in Microsoft Intune and SCCM, M365



Strong knowledge of MDM and MAM.



Strong familiarity with Microsoft Entra ID and Conditional access.



Strong problem-solving and analytical skills.



Excellent communication and interpersonal skills.



Cross-cultural project management and communication experience.



Ability to work independently and as part of a team.

Preferred Qualifications:

Experience with other endpoint management tools and technologies.



Knowledge of ITIL or other IT service management frameworks.



Knowledge of Active Directory and GPO.



Experience with agile delivery practices.



Relevant Microsoft certifications.

Working Environment

At Astellas we recognize the importance of work/life balance, and we are proud to offer a hybrid working solution allowing time to connect with colleagues at the office with the flexibility to also work from home. We believe this will optimize the most productive work environment for all employees to succeed and deliver. Hybrid work from certain locations may be permitted in accordance with Astellas' Responsible Flexibility Guidelines.

Category TechX



Astellas is committed to equality of opportunity in all aspects of employment.



EOE including Disability/Protected Veterans