Intouchcx Customer Service Role International Voice Process (1 10 Yrs) Bangalore (after Sales/customer Service)

Year    Bangalore, Karnataka, India

Job Description


Greetings from IntouchCX !!Hiring for International Voice processWe are looking for candidates to be hired in the role of Consultant- Customer Support / Sr. Consultant - Customer Support for our corporate office located at Electronic City ,Phase-1, Bangalore.The role of the Customer Service Associate (CSA) - Voice, will be responsible for:- Providing support and resolve technical issues via call .- Building credibility and trust with the customer by empathizing with their problem in words.- Proactively understanding their needs and responding promptly to resolve their issue.- Applying advanced troubleshooting techniques to provide unique solutions to the customer\'s individual needs.- Leveraging their experience to provide feedback to the team on how to improve client services.- Driving customer communication during critical events.Benefits of working as a Customer Service Voice:- An attractive compensation package with performance-based incentives- Incredible learning and growth opportunities- Outstanding rewards and recognition program & employee engagement activities- Free Food and Transport while working on-site- Medical Insurance (ref:updazz.com)

updazz .com

Beware of fraud agents! do not pay money to get a job

MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD3277278
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bangalore, Karnataka, India
  • Education
    Not mentioned
  • Experience
    Year