Greetings from IntouchCX !!Hiring for International Voice processWe are looking for candidates to be hired in the role of Consultant- Customer Support / Sr. Consultant - Customer Support for our corporate office located at Electronic City ,Phase-1, Bangalore.The role of the Customer Service Associate (CSA) - Voice, will be responsible for:- Providing support and resolve technical issues via call .- Building credibility and trust with the customer by empathizing with their problem in words.- Proactively understanding their needs and responding promptly to resolve their issue.- Applying advanced troubleshooting techniques to provide unique solutions to the customer\'s individual needs.- Leveraging their experience to provide feedback to the team on how to improve client services.- Driving customer communication during critical events.Benefits of working as a Customer Service Voice:- An attractive compensation package with performance-based incentives- Incredible learning and growth opportunities- Outstanding rewards and recognition program & employee engagement activities- Free Food and Transport while working on-site- Medical Insurance (ref:updazz.com)
updazz .com
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