We are looking for a motivated and detail-oriented intern to join our Chat Support team. The intern will assist in handling customer queries via chat, ensuring high-quality communication and timely responses. The role also includes basic data entry and reporting tasks using MS Excel.
Key Responsibilities:
Provide real-time chat support to customers with accurate and helpful information.
Maintain a professional and customer-friendly tone in all interactions.
Log customer interactions and update internal systems as required.
Prepare and maintain basic reports using MS Excel.
Collaborate with the support team to resolve customer issues.
Follow company guidelines and service quality standards.
Required Skills & Qualifications:
Strong written communication skills.
Good typing speed and accuracy.
Basic to intermediate knowledge of MS Excel (data entry, formatting, basic formulas).
Ability to handle multiple chats simultaneously.
Problem-solving mindset and attention to detail.
Ability to work in a fast-paced environment.
Job Type: Internship
Contract length: 6 months
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits:
Paid sick time
Work Location: In person
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