Job Description

Senior Executive / Executive - Customer Outreach & Relationship Development (Female only) Department - Sales Experience- 1 to 3 Years At Surat Mandatory Skills international client engagement presales Fluent : English Additional Skills Department: Global Pre-sales Shift Timing: 6 PM to 3:30 AM Role Overview Join our Global Presales CORD (Customer Outreach? & Relationship Development) Team to be the first touchpoint for our international clients. This role is pivotal in building meaningful overseas relationships, managing outreach, and ensuring a smooth pre-sales experience from introduction to onboarding.? Key Responsibilities Conduct outbound communication to initiate and build client relationships across US/EU regions.? Understand client needs and coordinate with internal teams for tailored solutions.? Manage pre-sales activities: requirement gathering, product introductions, sampling, and onboarding.? Maintain accurate CRM records and ensure timely follow-ups.? Act as a bridge between clients and internal departments for seamless communication.? Who Should Apply Education: Graduate in Commerce, Arts, Business Administration or similar; postgraduates welcome. Experience: 1-3 years in international client engagement, presales, or business development. Freshers with strong English skills are encouraged. Language: Fluent English with a neutral accent. Attributes: Proactive, Composed, and Client-focused with Strong communication skills. Skills & Requirements Excellent spoken and written English? Strong interpersonal and cross-cultural communication? Organized, self-driven, and detail-oriented? CRM and MS Office proficiency?

Comfortable working night shifts (aligned with US/EU hours)?

Additional Information 6 days WHO. Location: Surat Diamond Bourse, Surat, Gujarat Required Qualification Any Graduate , Job Insights: Important Tips to source better Candidate should have excellent English communication skills. Candidate should be okay with 6 days WFO. Look for early joiners. (Max 15 days) Please look for female candidates only and make it in large format.

Job Types: Full-time, Permanent

Pay: ₹38,000.00 - ₹45,000.00 per month

Experience:

International Sales: 1 year (Required)
Shift availability:

Night Shift (Required)
Work Location: In person

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