Job Description

Must HAVE (INTERNATIONAL Voice Support) - DESKTOP, AD, Windows Server, O365 Responsibilities \xc2\xb7 Technical Support/Service helpdesk/IT Helpdesk experience with the US, EMEA, and Australia clients/Customers \xc2\xb7 Win10 Application installation and support. Office applications \xc2\xb7 Expertise on Active Directory \xc2\xb7 Microsoft 365 Apps Installation, Configuration and Troubleshooting \xc2\xb7 Desktop connectivity troubleshooting \xc2\xb7 Printer installation and support \xc2\xb7 Client VPN installation and support Active Directory user management and troubleshooting \xc2\xb7 Hands-on experience on user Active directory administration & management \xc2\xb7 Hands-on experience with user Office 365 administration & management \xc2\xb7 Advance knowledge of Windows 10 diagnosis and troubleshooting \xc2\xb7 Advance knowledge of Windows server roles i.e., AD, FNP, DHCP, DNS, RDS \xc2\xb7 Advanced knowledge of Application support and troubleshooting \xc2\xb7 Good understanding of Azure \xc2\xb7 Windows networking basics and management i.e., Firewalls, Switches, ISP, \xc2\xb7 Understanding of Backups \xc2\xb7 Understanding of VMware and Hyper-V \xc2\xb7 Root Cause Analysis and Incident Analysis/Trending Skills \xc2\xb7 Effective interpersonal skills and relationship-building skills \xc2\xb7 Strong written and oral communication skills (Must have) \xc2\xb7 Strong analytical and problem-solving abilities, with keen attention to detail \xc2\xb7 Must be a team player but should also understand the importance of individual contributions. \xc2\xb7 Self-motivated and directed, able to effectively prioritize and execute tasks in a high- pressure environment. \xc2\xb7 Must be flexible to work any shift in a 24/7 operation including night shifts. \xc2\xb7 Candidate should be open for transfer to another location or office if the job requires so or in the interest of the business requirements. \xc2\xb7 The work location will be decided by the Organization depending upon the business requirement. Candidate should be amendable to work from office. Job Type: Full-time Salary: \xe2\x82\xb9500,000.00 - \xe2\x82\xb91,000,000.00 per year Benefits:

• Health insurance
• Life insurance
• Provident Fund

Schedule:

• Rotational shift

Supplemental pay types:

• Performance bonus
• Shift allowance
• Yearly bonus

Application Question(s):

• Do you have expertise in Active Directory?

Experience:

• total work: 2 years (Required)
• Desktop support: 2 years (Required)
• Office 365: 2 years (Required)

Ability to Commute:

• Noida, Noida, Uttar Pradesh (Required)

Ability to Relocate:

• Noida, Noida, Uttar Pradesh: Relocate before starting work (Required)

Work Location: In person Speak with the employer
+91 7018508830